Creative Industries Skills Council – ABN 59 127 614 715
Privacy Statement December 2007
Creative Industries Skills Council is a registered public company. The company trades under the name of Creative Industries Skills Council and may be referred to as ‘CISC’ in this policy. CISC offers a variety of services to industry and government as well as training organisations and regulatory authorities.
CISC is committed to ensuring the privacy of personal information which you (the Visitor) might supply to us at this Site (Visitor Data). We are bound by the National Privacy Principles in the Privacy Act 1988 (Cwth) in relation to the handling of personal information. When you access this site and submit any Visitor Data to us, your submission is an acknowledgment of and agreement with the terms of this statement and to the use of that Visitor Data by CISC.
Personal Information
We collect personal information when we provide our services to you. Any Visitor Data of a personal or sensitive nature that is collected from this site by CISC will only be used as necessary for the business to be transacted between us, and for the purposes of providing our Visitors and stakeholders with better services and products. It will not be disclosed to anyone else unless we are required by law to disclose it or you tell us we can or should.
Emailed responses and additional or new information regarding the products and services of CISC may be accessed on this site based on information we have collected from our Visitors. Much of the information can be collected automatically when a Visitor hits this site. We also provide an email address of info(at)cisc.com.au for you to send us information about the site or our products and services or concerns about the privacy of information.
CISC access to the Visitor Data is limited to authorised persons - employees and in some cases contractors and consultants who are all bound by contractual obligations to maintain the confidentiality and privacy of that Data.
Where there is a password or key provided to you to access this site or any secure part of it, then it is important to keep that password or key secret like an ATM PIN. Visitor Data held by us is kept in a separate secure location not accessible from the Internet.
CISC may, in the ordinary course of our own business, use Visitor Data to direct market our products and services. Where you have provided information by email, this electronic method will be used in preference to other methods. You should indicate in your email if you prefer not to receive that marketing material in this manner. Most of the information we send to you which might be classed as direct marketing material will also provide you with an opportunity to refuse future material from us.
If any of the personal information which you submit to us through the web site changes or becomes inaccurate, we ask that you notify us of the changes through the support email address info(at)cisc.com.au. Unless you tell us, we cannot be responsible for inaccurate or out of date information.
CISC is continually assessing and updating its systems to ensure the security of information on the web site as well as that retained on our independent systems. All reasonable efforts are made to provide an acceptable level of confidence that Visitor Data cannot be used by unauthorised persons or in a manner likely to affect the reputation or standing of Visitors. The sort of information we hold and collect from the Visitor Data and which might include personal information is:
• your organisation's legal name
• your business and trading names
• the name and title of the individual who represents your organisation or accesses the CISC website on your behalf
• the email address of that individual and the organisation
• the website address and the domain type of your organisation
• the telephone, facsimile, postal and street addresses of the organisation
• information disclosed about your organisation in the enquiry or message submitted in the Visitor Data, including information we might be able to infer from the context such as sectoral, employment, turnover, geographical, and size issues
• the subject matter of the enquiry or message
Much of what is collected and stored is for our own use only to evaluate the effectiveness of our web site and the services and products we post on that site. We use the information to improve the site content or navigation.
Any information communicated by the User and posted on bulletin boards and/or forums becomes public information. While CISC strives to protect and respect your privacy, we cannot guarantee the security of any information you disclose in a bulletin board and/or forum.
Cookies may be used to gather statistical information that will assist in understanding what users find interesting and useful on our web site. No personal information can be identified about the user through cookies. However, they will enable you to take full advantage of the services we offer. The use of cookies is an industry standard and you'll find most major websites use them. Most Internet browsers are pre-set to accept cookies. If you prefer not to receive cookies, you can adjust your Internet browser to disable cookies or to warn you when cookies are being used. Alterations to these settings may, however, affect the functionality of our web site.
A piece of code may also be embedded into pages of our web site. This provides statistical site usage information relating solely to Internet usage behaviour. The code is not used and will not be used to collect or store personal information.
Other information might be used by us to enable us to be proactive in assisting you in matters that either you or we have identified as relevant to your organisation and in particular, we may contact you to assist you in navigation of the internet itself or location of like organisations suppliers or others with whom you may deal. We may also use the information to contact you and alert you to regulatory or compliance matters that might affect you. Or we simply use the information to contact you to obtain your consent or authority to use the Visitor Data in a particular way not mentioned here.
Subject to the rights of other Visitors and persons whose information may be collected and aggregated with yours, you may request and we will disclose to you details of your personal information in the Visitor Data that we hold at any time. Given our commitment to your privacy, we can request verification from you and evidence to support such a request to ensure that the person who so requests that information is the person entitled at law to receive it.
If your organisation prefers, it may remain anonymous to the extent that the name of the organisation need not be provided to us. However, all other data necessary for contractual relations to exist in real time must be provided through this electronic system if the purpose of the visit to this site is to enter into any legal relationship with any other visitor or user or with us.
You may at any time request CISC to delete all Visitor Data held by us in relation to your organisation and we will take all reasonable steps to action that request promptly. However, there may be technical or other constraints to completely destroying all details of your visit and the information contained in your Visitor Data, as well as legal and statutory duties and responsibilities imposed on us that might also prevent us from destroying or removing from our records all such information.
Most importantly, your personal Visitor Data will not be given to any third party by us, unless it is specifically required by law (law enforcement rights or where there is a threat to someone's safety involved are the usual cases) or where full details have been given to you and you have provided us with your approval or consent.
CISC may use software to analyse usage statistics on our web site. This analysis is performed using anonymous data collected from the CISC website. No personally identifiable information will be collected by that monitoring software and we will not link this anonymous statistical data to any personal information you may have volunteered to CISC for registration purposes or for any other requests for products and services.
CISC may establish relationships with business partners that allow visitors to our Internet sites to link directly to sites operated by these partners. Some of these sites may be "co-branded" with our logo; however, these sites may not be operated or maintained by or on our behalf. These sites may collect personal information from you that may be shared with us. This Privacy Statement will apply to any personal information we obtain in this manner.
CISC is not responsible for the content or practices of Sites operated by third parties that are linked to our Site. These links are meant for the User's convenience only. Links to third party Sites do not constitute sponsorship, endorsement or approval by CISC of the content, policies or practices of those third party Sites and those Sites may have different privacy provisions. Once you visit a Site via such a link, you should check the applicable privacy policy of the third party Site. CISC is not responsible for those Sites or for any consequences of you accessing them through CISCs’ Site.
Remember to close your browser when you have finished your User session. This is to ensure that others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place like a library or Internet cafe. You as an individual are responsible for the security of and access to your own computer.
Whenever you voluntarily disclose personal information over the Internet that information can be collected and used by others. In short, if you post personal information in publicly accessible online forums, you may receive unsolicited messages from other parties in return. Ultimately, you are solely responsible for maintaining the secrecy of your username and passwords and any account information. Please be careful and responsible whenever you are using the Internet.
The Creative Industries Skills Council is a leading industry advisory body and is committed to the promotion of the highest standards of compliance in all regulatory matters affecting our members and industry in Australia. The National Privacy Principles have been incorporated into the policy established by CISC in the design and implementation of this Privacy Statement. If you have any queries concerning this Privacy Statement, contact the Creative industries Skills Council’s General Manager through info(at)cisc.com.au.
December 2007
